Tag: service design

Journalism Says It’s a Service, But It Doesn’t Think Like One

Journalism Says It's a Service

Last fall I was part of a gathering for solutions journalists with journalists from around the country and world who focus on stories about problem-solving. The term “solutions journalism” sounds positive, but this form of journalism isn’t focused on feel-good stories or “fluff” pieces. Instead, these stories look for what people are doing about a problem, and evaluates whether these attempted solutions are working or not, for whom, and why.
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