Tag: research

The Design Trap of Student Debt

The Design Trap of Student Debt - hero image

For years, student debt was considered “good debt.” We’ve heard over and over that a bachelor’s degree leads to a million dollars or more in salary over the course of a career. Causality and correlation may be mixed up here, but that aside, the backdrop has changed. Read more…

The User is Not Like Me

The User is Not Like Me

When I went to graduate school, my professor drilled a simple statement into my head: “The user is not like me.” This was a reminder that, when I design things, the people we are designing for have different wants, needs, desires, and characteristics than I do.
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