Recent Posts

Unsatisfying solutions to impossible problems - hero image

Unsatisfying solutions to impossible problems

The problems aren’t hard. We’re making them hard. In an effort to support loose, experiential behaviors of our users, we’re designing systems that sacrifice elegance in favor of power. Read more...

IxDA Interaction Week: Sell solutions by starting with stories - hero image

IxDA Interaction Week: Sell solutions by starting with stories

The design process, from start to finish, is about knowing people – their problems, needs and feelings – and then creating solutions to their challenges. We achieve this by performing extensive research, leading in-depth conversations and learning new lingo. We get to know people who aren’t like us and begin to sympathize with them as… Read more...

Are design patterns human enough? - hero image

Are design patterns human enough?

The concept of “patterns” is a familiar one to designers; they are descriptions of repeatable forms that a given technology can take. Most design patterns describe a way a person interacts with a technology. For example, the act of finding books (and everything else) is now largely dominated by Amazon. Read more...

Journalism + Design: Building solutions to our greatest challenges - hero image

Journalism + Design: Building solutions to our greatest challenges

In late 2019, a team of designers, writers, researchers, and software developers at The New York Times published a list of 10 “themes” around news consumption to watch for in 2020. The list included plenty of interesting insights, but far more exciting was the methodology behind it. Read more...