Recent Posts


A Strategic Storytelling Tutorial

Stories can make or break a design strategy. Streamlining the mechanics of storytelling makes it easy to focus on the art and craft of narrative. Read more...


Problem Framing, Not Problem Finding

We focus too much on problem solving. The goal of research is widely claimed to be about empathy building and understanding so we can identify and solve problems, and that’s not wrong. Read more...


Fear and Loathing in Design Strategy

The biggest barrier to design strategy is fear. The design process is unfamiliar, and it’s tempting to fear things that are new and risky. Read more...


Changing Behavior

We’re stubborn creatures. Our behaviors – good and bad – are hard to change. Read more...

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